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Tutor Plans & Payments FAQ's
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Can membership prices or offers change?
Yes. Membership prices, discounts, coupons, and promotional offers may be updated from time to time. The price displayed at checkout will apply to your purchase.
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What if my payment is successful but my membership is not activated?
Allow a short time for the payment status to update. If your membership still does not activate, contact our support team with your transaction reference so we can assist you.
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What should I do if my payment fails?
If a payment fails, check your payment details and try again. If money has been deducted but your membership is not activated, contact YourTutorHere support with your transaction details for assistance.
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Are there any hidden charges?
Any applicable membership price, taxes, fees, or discounts will be shown during checkout before you complete your payment.
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Does YourTutorHere take a commission from my tuition fees?
No. Your membership is for your tutor profile listing on YourTutorHere. Tuition fees and payment arrangements with students or parents are handled directly between you and them.
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Can I renew my membership?
Yes. You can choose an available membership duration again to continue your tutor listing.
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What happens when my membership expires?
Once your membership expires, your active tutor listing may become unavailable until you renew your membership.
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When does my membership become active?
Your membership generally becomes active after your payment has been successfully completed and confirmed.
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How do I know if my coupon has been applied?
Your discount and updated payable amount should be displayed during checkout before you complete the payment.
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Can I use a coupon or promotional code?
Yes, when an active offer is available. Enter the valid coupon code during checkout, and the applicable discount will be applied according to the offer terms.
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How can I pay for my membership?
Select your preferred membership duration and proceed to checkout. The available payment methods will be displayed during the payment process.
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What features are included with my membership?
Your membership allows you to create and maintain your tutor profile, add your location, description, qualifications, subjects and classes, customize your availability and teaching methods, upload multiple photos, and receive student reviews and ratings.
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